Every function starts as a rough list and a date. This page walks through what happens between sending that list and watching the last trestle table leave the venue, including the checks we run, the site details we ask for, and the points where a booking can slow down if a guest count or venue surface changes late.
Five steps, and the slow one is usually the venue check. Here is what happens between your first message and the truck leaving with the last crate.
Tell us the event type, guest count and where it is happening. A farm outside Stellenbosch and a hall in Centurion need different anchor methods, so the address matters more than the wish list at this point.
Add stretch tents, tiffany chairs, trestle tables, linen, crockery or warmers to a list. Each line shows size, finish and how many units we hold, so you can see where a 120-guest layout starts to stretch the stock.
We check the calendar against your date and work out the delivery window. Peak Saturdays in December book out early, and long-distance drops to the Winelands or Limpopo are quoted with the return trip included.
For marquees, dance floors and larger functions a staffed crew rigs the tent, lays the floor and sets tables to the layout sheet. Side panels go up on exposed sites, and generators are placed away from the buffet line.
We collect on the agreed day, count crates, glassware and linen against the delivery sheet, and note any breakages. Nothing is charged after the fact without the count being shared with you first.
A guest count that keeps moving, and a venue that has not confirmed access times. Lock both before the delivery week and the rest runs quietly. Browse the stretch tent package or the chair and table set to see what a typical list looks like.
Every function runs on a schedule, and the hire side has to fit inside it. Below is the order we work in, from the first quote list to the morning the truck comes back. Timings shift with venue access, guest count and how far the site sits from our depot, so treat the dates as a working sequence rather than fixed promises.
Step 1
You build a list from the catalogue, filtering by event type, guest count and venue. We come back with what is free on your date, flag anything running low, and note whether a stretch tent or dance floor needs a site visit first.
Step 2
Final guest numbers decide chair counts, table lengths and linen sizes. We send a layout sheet showing seats per trestle table and where the buffet, bar and warmers sit, then lock quantities before the delivery window is booked.
Step 3
Most garden and marquee jobs are delivered the day before or the morning of. Larger functions get a staffed setup crew for rigging, side panels on windy sites and generator hookup. Venue access times and load-in routes are confirmed in advance.
Step 4
Crockery, cutlery and glassware are counted back against the packing crates. Breakage and missing items are settled on the return sheet, and collection is scheduled once the venue has cleared the floor.