Before we hold a single tiffany chair or roll out a stretch tent, we walk through your date, venue and guest count, then agree on what gets delivered, who sets it up and when it all comes back. This page lays out that sequence so you know what to expect from the first list you build to the morning after your function.
Onboarding is less about paperwork and more about timing. Here is the order we work in, and what we need from you at each point so the delivery window does not slip.
Step 1
Filter by event type, guest count and venue, then save the items you are weighing up. A 120-guest wedding and a year-end office party pull very different quantities, so the list is the first thing we check against your date.
Step 2
We check stock against your weekend, then work out delivery and collection around your ceremony and dinner times. Windy or exposed sites get side panels added here, and larger functions get a staffed setup crew quoted in the same pass.
Step 3
You send the floor plan and final guest numbers. We map seats per trestle table, match linen to table size, and flag anything that is easy to under-order, such as glassware, cutlery and serving platters.
Step 4
Tents are anchored on grass, gravel or paving, and the crew confirms the method on site. Chairs, tables, drapery and lighting go in before the caterers arrive, so the room is ready when the warmers and buffet trays land.
Step 5
Crockery and glassware come back in crates, and breakage terms are settled against the return count. Collection is booked for the morning after, or the same night if your venue has a strict curfew.
If your date is close, say so early. Weekend stock for stretch tents and tiffany chairs moves fast between October and March, and a confirmed list beats a rough one every time.
Onboarding runs in five steps. Most of the work happens before anything is loaded onto a truck, which is why we ask for venue details and a guest count early rather than after the layout is set.
Tell us the date, venue, guest count and whether the site is grass, gravel or paving. A 120-guest wedding in the Winelands and a year-end office party in Pretoria need different anchor methods and delivery windows.
Add stretch tents, tiffany chairs, trestle tables, linen, crockery and warmers item by item. Each entry shows size, finish and how many units are free on your date, so you can see what is tight before you commit.
We check stock against your list, flag anything short, and work out the delivery and collection schedule. Side panels, generators and staffed setup crews are quoted here if the venue is exposed or the function is large.
Final guest numbers set the table count and seat spacing. We send a layout sheet showing how many seats fit per trestle without crowding, and adjust quantities up to the cut-off agreed for your date.
The crew arrives in the agreed window, rigs the tent and dresses the tables, then returns after the function. Glassware and crockery go back in crates, and return counts are checked against the packing list.
Have the venue address, surface type and a rough guest count ready. Breakage terms and return counts are explained up front, so nothing is settled after the last guest leaves.